Billing Terms and Conditions

Effective Date: 01/03/2026

1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Stockyard Supplies ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.

2. Payment Terms

2.1 Pricing

• Prices: All prices for products and services are listed in USD and are subject to change without prior notice.

• Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges (such as Utah sales tax where applicable) unless otherwise specified at checkout.

2.2 Payment Methods We accept the following secure payment methods through Shopify Payments:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.

• Express Checkout Options: Apple Pay, Google Pay, and Shop Pay.

2.3 Payment Due Date

• One-Time Purchases: Payment is due in full at the time of order placement via our secure checkout.

3. Invoicing

• Invoice Issuance: Digital invoices and order confirmations are issued automatically upon order completion.

• Delivery Method: Invoices will be sent electronically via email to the contact information provided by the Customer.

• Customer Responsibility: It is your responsibility to ensure that all billing and email information provided is accurate and up-to-date.

4. Disputed Charges

• Notification Period: If you dispute any charges, you must notify us in writing within 15 days of the transaction date.

• Contact Information: Billing disputes should be sent to support@stockyardsupplies.com and must include the order number and details of the dispute.

• Resolution: We will investigate and aim to resolve all billing disputes within our standard inquiry response time of 24-48 hours.

5. Refunds and Credits

• Policy Reference: Refunds or credits are provided in accordance with our [Return and Refund Policy].

• Restocking Fee: Please note that "Change of Mind" returns are subject to a 20% restocking fee.

• Processing Time: Approved refunds will be processed to the original payment method within 5-7 business days.

6. Taxes

• Customer Responsibility: You are responsible for all applicable taxes based on your shipping destination.

• Tax Exemption: If you are a tax-exempt entity (e.g., certain agricultural or commercial organizations), you must provide a valid tax exemption certificate to sales@stockyardsupplies.com before completing your purchase.

7. Billing Errors

• Corrections: If we discover a billing error, we will correct it promptly.

• Overcharges: If you have been overcharged, we will refund the difference to your original payment method.

• Undercharges: If you have been undercharges due to a technical error, we will invoice you for the outstanding amount before shipping.

8. Payment Security

• Data Protection: All payment information is handled securely in compliance with PCI DSS standards.

• Payment Processor: We use Shopify Payments to process transactions. We do not store your full credit card information on our servers.

• SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology.

9. Changes to Billing Terms

We reserve the right to modify these Billing Terms and Conditions at any time. Changes will become effective immediately upon posting to www.stockyardsupplies.com.

10. Limitation of Liability

Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the products or services in the transaction giving rise to the liability.

11. Governing Law

• Jurisdiction: These Terms are governed by the laws of the State of Utah, United States.

• Venue: Any legal action arising under these Terms will be brought exclusively in the courts located in Utah.

12. Contact Information

For any questions or concerns regarding billing, please contact us:

• Company Name: Stockyard Supplies

• Address: 1614 South Airport Road, Nephi, Utah, 84648

• Email: support@stockyardsupplies.com

• Phone: 888-611-8399

• Website: www.stockyardsupplies.com

13. Entire Agreement

These Billing Terms and Conditions, along with our [Terms of Service] and [Privacy Policy], constitute the entire agreement between you and Stockyard Supplies regarding billing matters.

Acknowledgment By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.