Privacy Policy

Effective Date: 01/03/2026

1. Introduction

Stockyard Supplies ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Stockyard Supplies. This policy applies to our website, www.stockyardsupplies.com, and its associated services. By using our Service, you agree to the collection and use of information in accordance with this policy and our Terms of Service.

2. Definitions and Key Terms

• Company: Refers to Stockyard Supplies, 1614 South Airport Road, Nephi, Utah, 84648.

• Personal Data: Any information that allows for the identification of a natural person (e.g., name, email, order history).

• Service: The e-commerce platform and customer support provided by Stockyard Supplies.

• Third-Party Service: Refers to partners like Shopify, Klaviyo, Google Analytics, and Facebook Pixel.

3. Information We Collect

We collect information to provide a better shopping experience. This includes:

• Identity Data: Name and Username.

• Contact Data: Email addresses, phone numbers, mailing addresses, and billing addresses.

• Financial Data: Payment information (processed securely via Shopify Payments).

• Technical Data: IP addresses, browsing behavior, and device information.

4. How We Use Your Information

• To Process Transactions: To manage and deliver your orders for incubators, shelters, and agricultural supplies.

• To Personalize Your Experience: To show you relevant products based on your browsing behavior.

• To Improve Customer Service: To respond to your inquiries within our 24-48 hour window.

• Marketing Communications: To send updates or promotions via Klaviyo (only if you have opted in).

5. Sharing Your Information

We do not sell your personal data. We share information with trusted third parties only to the extent necessary to run our business:

• Shopify: Our e-commerce platform.

• Marketing & Analytics: Google Analytics (traffic data), Facebook Pixel (ad targeting), and Klaviyo (email marketing).

• Logistics: Carriers such as USPS, UPS, FedEx, and LTL Freight partners (FedEx Freight, Old Dominion, XPO Logistics).

• Legal Requirements: We may disclose data if required by law or in response to valid requests by public authorities.

6. Cookies and Tracking Technologies

We use Essential, Analytics, and Marketing cookies.

• Essential: Required for the shopping cart and security.

• Analytics: To track site performance via Google Analytics.

• Marketing: To provide targeted advertisements via Facebook Pixel. You can manage your cookie preferences through our cookie banner or your browser settings.

7. Data Retention

We retain your information based on the following schedule:

• Transaction Records: We retain order and billing information for 7 years to comply with financial and tax obligations.

• Marketing Data: We retain browsing behavior and marketing preferences for 2 years. If you request deletion, we will remove your data unless we are legally required to keep it.

8. Data Security

We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption for all data transmissions. Payment information is encrypted and handled by Shopify Payments; we do not store your full credit card details on our servers.

9. Your Rights (Utah Consumer Privacy Act)

As a business based in Utah, we respect your rights under applicable United States law:

• Access/Portability: Request a copy of your data.

• Deletion: Request that we delete personal data you provided.

• Opt-Out: You may opt-out of targeted advertising and the use of your data for marketing. To exercise these rights, please contact our Data Protection Officer at sales@stockyardsupplies.com.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Company Name: Stockyard Supplies

• Email: support@stockyardsupplies.com

• Phone: 888-611-8399

• Address: 1614 South Airport Road, Nephi, Utah, 84648

• Data Protection Officer: sales@stockyardsupplies.com

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