Cancellation Policy

1. Cancellation Policy

Effective Date: 01/03/2026

If you've changed your mind and want to cancel your order, we're here to make the process as hassle-free as possible.

Cancellation Window: To receive a full refund, cancellation requests must be made within 24 hours of order placement. To cancel your order, please contact us ASAP, and we will do our best to stop the shipment.

Post-Shipment Policy: If it is too late and your order has already been shipped, we are unable to cancel. In this case, please follow our [Return and Refund Policy](INSERT LINK), noting that "Change of Mind" returns are subject to a 20% restocking fee and return shipping costs are the responsibility of the customer.

Stockyard Supplies Phone: 888-611-8399

Email: support@stockyardsupplies.com

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST

Address: 1614 South Airport Road, Nephi, Utah, 84648

2. Contact Us

We’re here to help you find the best agricultural and livestock supplies for your needs.

Phone: 888-611-8399
Email: support@stockyardsupplies.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Business Address: 1614 South Airport Road, Nephi, Utah, 84648

Our Commitment: We aim to respond to all inquiries within 24-48 hours.

Get in Touch Instantly: Don’t forget to use our contact form below or our live chat feature, conveniently located in the bottom right corner of your screen!

3. FAQ Page

How long will it take to get my order? Shipping times can vary depending on the product brand. Most orders are processed within 1-2 business days. Generally, you can expect to receive your product within 3-5 business days for standard shipping. If a longer shipping time is anticipated (for instance, for large LTL Freight items like Corral Shelters), it will be clearly noted on the product page. We take pride in offering some of the fastest processing times in the industry. [See our Shipping Policy](INSERT LINK).

What payment methods do you accept? We accept a wide range of secure payment methods through Shopify Payments, including Visa, Mastercard, American Express, Discover, and Diners Club. We also support digital wallets like Apple Pay, Google Pay, and Shop Pay. [See our Payment Options](INSERT LINK).

What is your Return Policy? We offer a 30-Day Money Back Guarantee on all items. To be eligible, products must be unused, in original packaging, and have tags attached. Please note that a 20% restocking fee applies to returns, and the customer is responsible for return shipping costs. [See our Return Policy](INSERT LINK).

Can I cancel my order? Orders can be canceled for a full refund if the request is made within 24 hours of placement and before the item has shipped. To cancel, please contact us immediately at support@stockyardsupplies.com. If the order has already been shipped, it will fall under our 30-Day Return Policy. [See our Cancellation Policy](INSERT LINK).

Do your products have a warranty? Yes. All products sold by Stockyard Supplies are backed by their respective manufacturer’s warranty. Coverage details vary by brand. If your item arrives damaged or defective, please report it to us within 7 days of delivery.