Warranty

1. Manufacturer's Warranty

All products sold by Stockyard Supplies are backed by the manufacturer’s warranty. Specific coverage details, such as duration and terms, vary by brand and product (e.g., Commercial Egg Incubators, Electric Milking Machines, or Equine Stalls). Please refer to the product manual or packaging for exact information. If you are unsure about your product’s specific warranty terms, contact our support team at support@stockyardsupplies.com or 888-611-8399 for assistance.

2. Product Quality & Damaged Shipments

Your satisfaction is our priority. If your item arrives defective or malfunctions upon arrival, we offer a full 100% refund or replacement.

To help us resolve this promptly:

• Inspect at Delivery: Inspect the packaging upon arrival. If any damage is visible—even just to the box—note it on the delivery receipt.

• Suspect Damage: If you cannot open the package immediately and suspect damage, mark "suspect damage" on the delivery receipt.

• Report Quickly: Email photos of the damage to support@stockyardsupplies.com within 7 days of delivery so we can expedite your replacement or refund.

3. Warranty Limitations & Exclusions

The manufacturer's warranty typically covers defects in materials and workmanship under normal use. However, coverage is generally excluded for:

• Damage due to misuse, improper installation, unauthorized alterations, or normal wear and tear.

• Environmental damage beyond regular conditions.

• Consumable parts or accessories—unless specifically noted.

4. Filing a Warranty Claim

To initiate a claim, please email us at support@stockyardsupplies.com with the following:

• Proof of purchase (order number or receipt).

• A detailed description of the issue (including photos or videos to help us diagnose the problem).

We will review your claim and coordinate a repair, replacement, or refund based on the specific manufacturer's warranty terms.

5. Shipping & Labor Responsibilities

Unless otherwise stated in the manufacturer's specific terms:

• Shipping the product back for evaluation is the responsibility of the customer.

• If a repair or replacement is approved, the cost of shipping the new item to you may be handled by us or the manufacturer.

• Labor or installation costs are not covered under standard warranties.

6. Transferring Your Warranty

Most warranties are non-transferable and apply only to the original purchaser. Please review your product’s specific documentation for potential exceptions or extended warranty options.

7. Disclaimers & Legal Limitations

This warranty represents the sole obligation regarding product performance. We disclaim liability for any incidental or consequential damages arising from product use or the inability to use the product. Some jurisdictions may not allow the exclusion of incidental damages, so these exclusions may not apply to you.

---

Stockyard Supplies Phone: 888-611-8399

Email: support@stockyardsupplies.com

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST

Address: 1614 South Airport Road, Nephi, Utah, 84648